All shipping rates will vary depending on a few different factors, some of which include:
Domestic vs International shipments
Total weight of the package
Selected shipping method
Our hours of operation for shipping are Monday through Friday, 8 a.m. to 6 p.m. PST, excluding weekends and major USA holidays. Orders will ship in a 1~2 business day after you order. *NOTE: during restocks & new releases, there can be an additional 2-4 business days of processing time!
Transit times will vary based upon a few different conditions, including but not limited to:
The total distance between us and you
Whether your parcel is a domestic (USA) or international (everywhere else) shipment
What delivery method you select
ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.
First Class: When the order is over than $50, we ship by DHL, arriving in 3~7 days.
Second Class: When the order is less than $50, we ship by Post, arriving in about 15~20 working days. *NOTE: If you need fast shipping in this case, maybe you need to add payment and should contact us before the product ship out.
Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.
Please allow between 1-2 Business Days for your tracking number to update once you receive your tracking number by email.
If you don't see the email in your inbox try checking your spam folder or add firstname.lastname@example.org to your safe sender’s list.